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Refund Policy

At Real & Fit, we care about your satisfaction. Please review our refund and return guidelines below.

 

1. Eligibility for Returns

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  • Products must be unopened, unused, and in original packaging.

  • Returns must be requested within 30 days of delivery.

  • For health and safety reasons, opened or used supplements cannot be returned.

  • Proof of purchase (order number or receipt) is required.

 

2. How to Start a Return

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To initiate a return, email Info@realandfit.com with the subject line:
“Return Request – Order #[Your Order Number]”

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Please include:

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  • Your name and order number

  • Reason for return

  • Photos (if damaged or incorrect items)

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We’ll review your request and provide the return address and instructions.

 

3. Refund Processing

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  • Refunds are issued to your original payment method within 5–10 business days after receiving and inspecting the returned item.

  • Shipping costs are non-refundable.

  • Items that don’t meet return conditions may not qualify for a refund.

 

4. Damaged or Defective Items

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If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos. We’ll send a replacement at no extra cost.

 

5. Exchanges

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We replace defective or damaged products only. To request an exchange, contact Info@realandfit.com.

 

6. Order Cancellations

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Orders may be canceled within 24 hours of purchase if not yet shipped. After shipping, the standard return policy applies.

 

7. Non-Returnable Items

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  • Opened or used supplements

  • Gift cards or promotional items

  • Clearance or “final sale” products

 

8. Contact Us

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For any refund or return inquiries, contact:

Real & Fit Customer Support
Email: Info@realandfit.com

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